Ideas & Suggestions for Barracuda MSP

Allow creation of roles. Having everyone as admin makes no sense, especially when certain individuals disable email notifications or change billing plans and prices....

It appears the sort order of accounts in the Manage screen is by username. Can it be changed so as to order the list by Company Name then Account Name? Since the username has to be completely unique across your clients, I am using random usernames...

We have created a notifications template to assign to new computers and clients as we add them to ECHO Platform. However, it would be much simpler if we could just change the default notifications at a global level that are always auto-assigned as...

As an MS CSP, I would love the option to backup to an Azure BBS appliance for my customers.

Integration between Connectwise and Firewalls (FWAas) would be great. We also have Watchguard and they have the ability to automatically create "Configurations", etc. in CW Manage Thanks

Pretty self-explanatory. Having groups is nice but it's limited by design; the ability to nest groups would be a great improvement for further granularity when applying templates, etc.

It would be very beneficial to have the agent report back to the portal and provide a hostname, IP, etc. (identifiable information). We have hundreds of agents, and thus have a naming convention (we name the agent in the portal after the machine ...

We've seen this log folder balloon on our virtual machines and take of massive amounts of space on our servers C: drives (we've see 23GB/100GB used in this folder). It would be nice if there was some way to configure the software to manually remov...

This would be useful for creating standard across a lot of clients. Easier to deploy a specific standard, or multiple standards from templates.

When you create a new SQL backup job, it comes up with the popup asking for the credentials to get in. When you want to change the credentials of the active backup however, there is no way to do it from the portal. You have to go into the agent an...