Ideas & Suggestions for Barracuda MSP

When restarting the agent, we often get event log errors about the agent terminating once the service starts backup. If this has to be logged, I think it can be handled differently. It shouldn't be an error, maybe informational alert? It should ha...

I am really getting irritated by the delays and timeouts for downloading logs. If you want to run a cloud service, you really need to make sure it works.I will try back in a few hours, maybe your servers will feel better by then.

In the portal, would like to be able to directly enter the path of the source folder/file for restores instead of the current "follow the path" configuration.

Besides being able to view to total usage of the backup, we also want to view the size of just the file revisions to see if the retention policy needs to be reconfigure.

I would like to see the ability to add more variables. Or not have variables depend entirely on the previous.Such as. Would like a policy to keep all versions for 1 week, weekly versions for one month, monthly versions for 3 months, and yearly ver...

I would like to be able to view and set retention policy for all accounts at the same time.

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