Ideas & Suggestions for Barracuda MSP

1 - Report of all agents with the latest backup date and total backup size, indicating which is Local and which is Cloud. (arrives monthly). 2 - Agents report that the last backup exceeds 10 days. (arrives every 8 days) (arrives monthly) 3 - Repor...

When we are doing our monthly reconciliation checks we are checking licenses in Echo Platform against The clients in Cloud Control. It would be helpful if the Cloud Control platform identified which mailboxes were licensed so we can ensure we have...

Please consider developing one backup job which would include the following backup capability, similar to Veeam & Datto backups... Files SQL Server Virtual Server System State/AD This would be a great feature and help you stand out with Veeam ...

It would be great to have the option to schedule to run the backup sets in sequence one after another: e.g the end of the fist backup set triggers the start of the second backup set and so on.

In situations when the backup set is not finished during off peak hours and as a result of that is affecting the performance of the sever during business hours, it would be helpful to have a manual option to pause the backup set.

I'd like the option to chat with an agent. Email has a significant delay, and techs often get around this by following up with me via phone when all I needed was a quick answer. Implementing a chat option inside the portal would speed up resolutio...

FIPS 140-2 certified encryption is required for US Goverment data, especially military data. It's required by CJIS requirements for any law enforcement data. And it's being required more by health care providers for any medical records. We've also...

It would be great if we can have a view of "current status" or "down detector" for BarracudaMSP. The portal has been glitching a lot lately and the best answer the support can give us is either "they are aware about it" or "they are looking into i...

Currently the only way to to restore the data to from a specific point in time is to restore it with all deleted and modified files and folders that were backed up from day 1. This makes restoring data in case of a disaster recovery a nightmare. I...

A recent update removed the ability to edit or delete backup jobs within the desktop app "for security" reasons. This clearly was not done with the customer in mind. The web portal does not allow for adjusting the SQL credentials. The portal does ...