Ideas & Suggestions for Barracuda MSP

we desperately need a better solution to encrypted files... there has to be way you can check the file via an api and simply pass over it with an informational status, not a warning or error.. and not retry the file either. clients have encrypted ...

Why is active tickets not a clickable field? Also, why is there no link to support or feature update requests under help?

please give us an api that lets you pull the last/current status of any backup set including file count, data count and data size, start time, end time and all errors..

If I make a computer inactive, it should stop showing up in that report.

Many of our customers are in rural areas and have poor Internet service. We typically set them up with a local backup to a NAS, In order to set up the backup agent on each computer, we have to download it over and over again. With a 500Kb/s connec...

It would be helpful to have the ability to monitor the synchronization status between the local vault and remote server.

I remove remove encrypted files from the "error" and "warning" statuses if its by design. that would not be an error, it would be an expected. Maybe add another status called "informational" where these alerts are placed but the backup job is not ...

Estimate next bill options is no longer available. This feature helped us keep an eye on our usage and billed amount each month. Are you planning on putting this feature back?

To improve our ability to document our backups, we'd like to be able to export (to PDF, etc.) backup reports en-masse. Right now you have to click on the subaccount, wait for it to load, click on the agent, wait for it to load again, click on the ...

Hi, It would be really nice if an intronis administration account such as "solinformation" had the capability to edit the Backup Status Report. As I now have clients where I no longer track the machines, but I don't want to delete the account. I...