Ideas & Suggestions for Barracuda MSP

If a user is added to the on the MSP side of Barracuda, they have access to all companies the entire MSP has access too. The most worrying issue here is that this allows users to see all internal emails, including HR or private emails with managem...

In order to increase the license quantity on my clients Essentials Complete. i have to call or submit forms and wait. that is problematic.

We would like to have 2FA authentication capabilities /w ths web portal. If an attacker were to gain access to our client's through this portal, it could be devastating for us, and any other MSP's... We use Duo, but - are open to anything... ...

There is no reporting option that breaks down, by client, machine, week, month, etc. what has been going on. For example, I recently learned that backups had been reporting successful completion, even though zero files were being backed up. If I ...

Due to our clients onboarding and offboarding - the number of licenses can go up or down in any given month. It would be good to be bale to reduce the license count as well as increase.

When can we have MFA enabled in Intronis? Its very important to have this feature.

The ideal Portal would not be so slow loading but would also have more information. I would like to be able to see error messages in better detail in the portal without having to log onto the machine. Especially for errors like Lock File. For thes...

Please add SAML 2.0 and User Provisioning to Barracuda MSP Console. We need this feature to manage access to this console for one place ( Azure AD)

Please add an auto-retry for situations that result in the following error: "The action was terminated unexpectedly when the backup agent stopped responding. Please try this action again." When this type of failure occurs during the middle of ...

All of our techs who manage this any future techs, and any future partners :)