Ideas & Suggestions for Barracuda MSP

Include identifying information about the host machine in portal

It would be very beneficial to have the agent report back to the portal and provide a hostname, IP, etc. (identifiable information).

We have hundreds of agents, and thus have a naming convention (we name the agent in the portal after the machine itself). However, sometimes we miss a step and forget to rename the agent in the portal when the machine is renamed, making it very hard to track down the actual physical machine the portal is referring to.

I imagine these data are already available to you on the back end, and feel it's likely a trivial change to add it to an agent status page in the portal.

  • Josh Murray
  • Feb 28 2019
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