Ideas & Suggestions for Barracuda MSP

Granulate control for Connectwise alerts

If a customer is actively linked between Connectwise and the Echo portal then it is included in the notification mix, even if you know that Notifications are turned off in Echo under the Notification tab for the individual machines for directcontactinc. In other words, the integration doesn't allow ticketing to be selected\deselected at the client level.

It  would be awesome if we can choose whether or not to have alerts for different clients.

  • Guest
  • Aug 29 2019
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