Ideas & Suggestions for Barracuda MSP

Gain back ability to edit backup sets in local client

We would heavily suggest the edit backup sets is added back to the local backup client. We have a couple clients that no longer allow us to edit the backup set locally and must be done in the cloud. First, passwords were added to open local client (which we understand) but now we can't even edit the backups after specifying the password and sitting with a client going through the interface. The web interface is much slower to interact than the local interface.

  • Guest
  • Mar 4 2020
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  • Guest commented
    18 Apr, 2020 02:55am

    I just lost visibility for 2 out of my 5 backup sets on the web portal. Now even if I need something simple as putting one of the backup sets on hold - I can't do it. It's Friday evening and tech support is not available till Monday. The idea of managing the backup sets/jobs purely from the cloud is not practical. Please change it back!